Catalyzing Growth
In this phase, we focus on rapid sales enhancement and customer retention while removing bottlenecks of resources such as trained workforce and finances. This is a hands-on service in the classic BUILD-OPERATE-TRANSFER (BOT) mode; Vriksh takes up the turnkey responsibility for planning, building the team, setting up and managing the processes, achieving and stabilising the desired numbers and handing over the entire project to the customer over 10–12 months
1. Sales enablement and business development services
Our sales enablement service aims to enhance sales – in a viable manner – by managing it in the classic Build-Operate-Transfer mode. We take complete responsibility for preparing the strategy, implementing it using a handpicked sales team, setting up the sales processes, developing and engaging the sales network, achieving the desired sales numbers, stabilising the sales over 10–12 months and then transferring the entire model (including the sales team involved in the project) to the client.
Subsequently, Vriksh moves into a coaching/consulting mode as needed.
The Sales Enablement and business development services include :
2. Creating Customer Experiences
Creating customer experiences helps organisations convert customers into brand ambassadors. This involves a combination of training, coaching, and consulting services, whereby the client’s staff is methodically trained to go beyond customer expectations during each customer connection or interaction. The three-step process involves:
Step 1
Identify the moments of truth. These are the customer interaction points when customers experience a connection with the company.
Step 2
During each moment of truth, identify what the customer expects from the company and what will fall below the customer's expectations.
Then, decide how to choose an action that exceeds the customer's expectations.
Step 3
Implement and institutionalise the action plan.
3. Business Funding Services
Lack of funds remains the biggest obstacle to business growth. A timely infusion of funds can help any company with the potential to progress from zero to 100 in a very short time. Vriksh business funding services aim to help businesses overcome the bottleneck of funds for growth… whether unsecured, secured or through an IPO.